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Tuesday January 6 2009 |
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In Brief - when IT really matters
Founded by experienced engineers in 1988, EC Computers Ltd has grown into a total support company. We now provide service and sales to a broad range of clients in both the public and private sectors. Our BS EN ISO 9002 accreditation demonstrates our quality first policy, the cornerstone of our success.
Contracts - We offer flexible on-site support contracts tailored to your needs. All labour, replacement parts and travel expenses are covered and when combined with guaranteed response times, unlimited call-outs and known costs, contracts provide peace of mind for the serious computer user. A range of ad-hoc field and workshop repair services are also available.These have expected turnaround times to match the severity of any problem. A low-cost "Collect, Repair & Return" service compliments our workshop repair services.
Network Support - We provide the total network support solution. Including design, supply and installation with full after sales support. As Novell and Microsoft authorised resellers we provide the solution that's right for you, including company wide email and Internet access.
Microsoft® Windows® Small Business Server 2003 is a complete network solution for businesses with up to 50 PCs. Based on the secure and reliable Microsoft Windows Server™ 2003, it offers email, fax and secure, shared Internet access in one affordable package. The latest version of Small Business Server offers improvements in areas like installation, deployment and management. In answer to user requests, it also comes with improved backup and restore tools and security enhancements.
Installations - Users now expect more from their equipment, quickly become reliant on global email, faxing and the Internet. As IT infrastructures become ever more complex, design and professional installation has become crucial. But existing installations need support too. Use an IT support visit when you have unresolved network and email problems or when users demand extra features or greater speed.
Support Agreements - The ultimate support service for mission critical equipment. With guaranteed response times, known costs and loan options, peace of mind soon becomes part of the service. Individual quotations ensure agreements are tailored to provide the exact level of support required.
Hardware - When selecting new equipment you need impartial advice. As an private, independent company we give you that. We supply equipment from all leading manufacturers including maxdata, HP, Compaq, Toshiba, Belinea,Epson, Microsoft and Novell. In addition to these we also market our own EC computer systems. These range from simple workstations through to powerful RAID servers. Our bespoke build service is on-hand to tailor and configure systems to your exact requirements prior to delivery and installation.
EC Broadband - ADSL offers speeds from 512Kbps (10x faster than a standard modem) to 2MBps over existing analogue telephone lines. But as a typical analogue line has a maximum speed of only 64kbps (too slow to carry video or CD quality music) ADSL converts the line to digital at your local BT exchange. Therefore, to enjoy the benefits of ADSL, you will need a BT telephone line and if possible be less than 3.5Km from an ADSL enabled exchange. To find out if your BT telephone line is suitable contact us and we'll check for you.
Consultancy - We design, install and support Microsoft NT and Novell networks with Email and Internet options. Additionally, we supply all manner of peripherals including monitors, printers, scanners, cameras, multimedia and other general upgrades. We also supply original branded spares, media and consumables at competitive prices often with next or even same day delivery.
Workshop Repairs - Low-cost combined with an expected turnaround time of 2 to 3 days makes this the ideal repair service for non-critical equipment. Repairs are processed on a first-in, first-out basis with an optional low-cost local "Collect, Repair & Return" service available to minimize inconvenience. For remote users we arrange courier collection of faulty equipment. This service is ideally suited to larger companies (wherever they are based) who operate multiple VDUs and printers.
Onsite Repairs - Engineers come to you. Use this repair service when removing the
equipment to our workshop would be either inconvenient or impractical. Ideal for server failures and general network faults this service is also suitable for the repair and routine maintenance of large heavily used printers. An eight working hour response can be expected but priority is always given to clients with support agreements or IT Credits.
EC wireless networking solutions for small businesses.
- Site Surveys and Network Design
- Installation & Integration
- Configuration of WiFi Security and VPN's
- Support & Management
- WiFi Equipment Supply
Wireless networking is now an important part of the business network, delivering instant access to the Local Area Network and the Internet. WiFi networks provide a cost-effective alternative to physical Ethernet points and expensive structured cabling installations. Wireless networks provide numerous advantages over wired networks:
Connect to your network anywhere in the building without wires
Simple connectivity for mobile workers
Easier connectivity for visitors in hotels and conference centres
Connect nearby buildings without digging trenches for fibre
EC Communication - Our key goal is to ensure that technology delivers real and lasting benefits to your business.
EC and our Communication Partners expertise covers a range of technologies including:
Call Saver
Carrier pre-select and 'least cost routing' allow you to keep your BT line and pay separately for your phone calls - at significantly less than BT would charge. GUARANTEED!
Either let BT continue to bill you for your line charges and pay EC for your calls, or we add your line charges to your bill at 10% less than BT charge. Once you agree to save money, confirm your wishes and we initiate this service. BT remain responsible for maintaining your lines and the quality of service at all times.
These saving are available to all organisations, large and small, and are compatible with all line types (analogue, ISDN) and PABX installations.
Consultancy
At EC we recognise the need to ensure that you always remain in the driving seat and are master of the technology.
Voice
Deliver and supporting an open communications platform tailored to your business needs.
Data Solutions
An integrated approach is often sought but rarely found - until now. Let EC show you how.
Call and Contact Centre Solutions
In the global marketplace for call and contact centre provision, companies who can demonstrate and deliver true multimedia and e-commerce functionality in addition to voice will gain the upper hand.
Converged Solutions
Convergence brings together voice and data communications including e-mail, fax and Internet based information into a single system delivered through one cable.
Structured Cabling
EC:Partners has a long and successful track record in providing structured cabling solutions.
Software Applications
CRM and Integrated Messaging are just part of the applications EC can bring to your business.
Like to know more?
Contact Us now to find out how we can help you.
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